Privacy Policy

Last updated: March 19, 2026

Ori Spa ("we," "our," or "us") operates https://www.orispa.com and related location pages in Chicago, including River North and Streeterville. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Personal Information

Name
Email address
Phone number
Appointment details, including service, location, and date/time

Payment Information

Payment information is processed securely by third-party providers. We do not store full payment card details on our website.

Technical and Usage Data

IP address
Browser type
Device information
Pages viewed and session activity

Marketing and Advertising Data

We may collect information about how you interact with our ads and website through cookies, pixels, and similar tracking technologies.

2. How We Use Your Information

To process bookings and appointments
To send confirmations, reminders, and service-related communications
To provide customer support
To improve our website, services, and user experience
To measure and optimize advertising campaigns, including Google Ads and Meta Ads
To comply with legal and regulatory obligations

3. Cookies, Pixels, and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, understand user behavior, and deliver more relevant advertising.

These technologies may include:

Google Analytics (GA4) for analytics and website performance measurement
Google Ads tags for conversion tracking and remarketing
Meta Pixel for Facebook and Instagram ad measurement and retargeting

These tools may collect or receive information from your browser or device and use cookies or similar technologies to help us measure ad performance and improve marketing.

You can control cookies through your browser settings and may opt out of certain advertising programs using industry opt-out tools.

4. Third-Party Services

We may share information with trusted third-party service providers, including:

Booking platform: Booker by Mindbody
Advertising platforms: Google and Meta
Analytics providers: Google Analytics
Payment processors: secure third-party payment providers

These third parties may process your information according to their own privacy policies.

5. Your Privacy Rights

Depending on where you live, including if you are a California resident, you may have rights regarding your personal information, such as the right to:

Request access to the personal information we collect about you
Request deletion of your personal information
Opt out of certain data sharing for advertising purposes

To make a privacy-related request, please contact us using the information below.

We do not sell personal information in the traditional sense, but we may share certain information with advertising partners for marketing and analytics purposes.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, operational, and compliance purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

9. Contact Us

Ori Spa
Chicago, Illinois
Email: contact@orispa.com
Phone: (312) 643-0931